Accepted payment methods
Returns & exchanges
Payment
Please submit payment within 3 days of purchase. If payment is not received within 3 days, the item(s) will be returned to my shop and the transaction will be cancelled.
Shipping
Your order will normally be dispatched within 1-2 working days.
I will email you to confirm dispatch of your order.
You can then expect your item to arrive in 1-2 working days for UK address. Longer for International orders: EU – addresses usually 3-6 working days; others – 10-14 working days.
Items are delivered to the address you specify when ordering. Please ensure your address details are correct as we cannot be held responsible for non-delivery of orders when incorrect address details have been provided by the customer.
We will not accept responsibility for loss or damage if you instruct the delivery company to leave your goods unattended.
Please check your items on delivery and any goods found to be missing or damaged should be notified to me immediately.
Additional policies and FAQs
For small parcels I use bubble envelopes. Larger parcels are sent in cardboard recycled box.